Last Updated: January 31, 2026

At Kokakoshi Life Essential Private Limited, we are committed to delivering your skincare, haircare, beauty, and personal care products safely and quickly across India.

Please review our shipping policy below.

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Shipping Coverage

We currently offer shipping across India only.

Orders are delivered through trusted courier partners to most serviceable pin codes across the country.

Delivery timelines may vary slightly depending on product availability and location.

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Order Processing Time

Orders are processed within 24–48 hours after order confirmation.

Orders placed on Sundays or public holidays are processed on the next working day.

Once your order is dispatched, tracking details will be shared via SMS or email.

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Estimated Delivery Time

Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 5–8 business days

Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.

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Shipping Charges

Free shipping may be offered on selected products or promotional offers.

If applicable, shipping charges will be clearly displayed at checkout before payment.

There are no hidden charges.

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Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across India.

Kokakoshi Life Essential Private Limited reserves the right to limit COD services for certain pin codes or high-value orders to ensure secure delivery.

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Order Tracking

All orders are shipped with tracking support.

Customers will receive a tracking link once the order is dispatched so they can monitor delivery status in real time.

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Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to:

• Weather conditions
• Courier disruptions
• Government restrictions
• Natural calamities
• High order volumes during sales or festive seasons

We appreciate your patience in such situations.

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Incorrect Address or Failed Delivery

Please ensure that your shipping details are accurate while placing the order.

If a package is returned due to:

• Incorrect address
• Failed delivery attempts
• Customer unavailable

Additional reshipping charges may apply.

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Damaged Packages

If your package arrives damaged:

• Do not accept the delivery if possible
• Record an unboxing video
• Contact us within 48 hours of delivery

This helps us resolve the issue quickly.

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Need Help?

If you have any shipping-related questions, please contact us:

Kokakoshi Life Essential Private Limited

Floor No. 1, Building No. 1
Kokakoshi Life Essential Private Limited
Nai Sadak, Choudhary Mohalla
Near Durga Talkies
Guna, Madhya Pradesh – 473001
India

📧 kokakoshilifeessential@gmail.com
🕒 Support Hours: Monday – Saturday, 10 AM – 7 PM